Terms of Service for Dacapo Travel
Terms and Conditions (T&C)
Destination Management Company (DMC) – B2B
1. Scope
These Terms and Conditions apply to all business relationships between
Alpine Tourist A12 GmbH, trading as DaCapo Travel – Travel Design Studio
(hereinafter “DaCapo Travel”),
and its business partners (B2B), in particular tour operators, travel agencies, agencies, companies, and institutions.
These GTC apply exclusively to business entities as defined by the Austrian Commercial Code (UGB). The conclusion of contracts with consumers is excluded.
2. Role as a Destination Management Company (DMC)
DaCapo Travel acts as a Destination Management Company (DMC) and provides the following services in particular:
- Planning, organization, and execution of travel programs
- Arrangement of accommodations, transportation, guides, activities, and additional services
- On-site operational management
- Travel design, program development, and consulting
Unless expressly agreed otherwise, DaCapo Travel acts not as an intermediary but as a service provider within the scope of the agreed DMC services.
3. Conclusion of Contract
Offers from DaCapo Travel are subject to change.
A contract is only concluded upon written confirmation (email is sufficient) or by signing an offer or contract.
Verbal side agreements require written confirmation.
4. Scope of Services
The specific scope of services is determined by the respective confirmed offer or contract.
Changes or additions require a written agreement.
DaCapo Travel is entitled to provide equivalent services if this is necessary for organizational or operational reasons.
5. Prices and Terms of Payment
All prices are net, plus the applicable statutory sales tax, unless otherwise stated.
Terms of payment (deposit, final payment, payment deadlines) are specified in the offer or contract.
In the event of late payment, DaCapo Travel is entitled to charge statutory late payment interest and reminder fees.
6. Obligations of the Contracting Party to Cooperate
The Contracting Party undertakes to provide all information necessary for the provision of services (e.g., number of participants, special requests, deadlines) in full and in a timely manner.
DaCapo Travel assumes no liability for damages or delays resulting from late or incomplete information.
7. Changes to Services & Force Majeure
Events of force majeure (e.g., natural disasters, government measures, strikes, pandemics) entitle DaCapo Travel to adjust, postpone, or withdraw from the contract.
Claims for damages are excluded in such cases.
8. Liability
DaCapo Travel is liable exclusively for damages caused by intentional or grossly negligent conduct.
Liability for slight negligence is excluded to the extent permitted by law.
DaCapo Travel is not liable for services provided by third parties (e.g., hotels, transportation companies, service partners), provided that these have been carefully selected.
9. Travel Trust / Customer Funds
Where required by law, customer funds are secured in accordance with Austrian travel agency regulations.
DaCapo Travel fulfills the legal obligations regarding the fiduciary protection of customer funds, provided that it provides its own travel services.
10. Cancellations & Withdrawal
Cancellation terms are set forth in the respective offer or contract.
In the absence of a separate agreement, the cancellation policies of the respective service partners as stated in the offer apply.
Cancellation fees may be passed on to the contracting party.
11. Copyrights
All programs, concepts, texts, and documents created by DaCapo Travel are protected by copyright.
Any disclosure or use beyond the agreed purpose requires express written consent.
12. Data Protection
The processing of personal data is carried out in accordance with applicable data protection regulations (GDPR).
Details can be found in DaCapo Travel’s privacy policy.
13. Jurisdiction and Applicable Law
Austrian law applies exclusively, to the exclusion of the UN Convention on Contracts for the International Sale of Goods.
The place of jurisdiction is—to the extent permitted by law—the competent court at the registered office of Alpine Tourist A12 GmbH.
14. Severability Clause
Should individual provisions of these Terms and Conditions be wholly or partially invalid, the validity of the remaining provisions shall remain unaffected.
Our contact information is listed below:
Alpine Tourist A12 GmbH
DaCapo Travel – Travel Design Studio
Dorf 6
6136 Pill
Austria
Phone: +43 (0) 5242 72004
VAT number: ATU74111329
Commercial register number: FN 502807 y