Question 1

How can I request or order a trip via the online shop?

Accepted Answer

Our trips can be requested directly via the online shop. After submitting your request, you will receive a personal response with all the details for further processing.

Question 2

Is the travel contract concluded directly via the online shop?

Accepted Answer

No. The online shop is for information and inquiries. The contract is concluded either directly with DaCapo Travel (for trips organized by DaCapo itself) or with the respective external tour operator.

Question 3

Can I have a request customized before booking?

Accepted Answer

Yes. As a travel design studio, we are happy to tailor trips to your individual wishes or the needs of your customers. Just get in touch with us.

Question 4

How long will it take to process my request?

Accepted Answer

Our team will usually get back to you personally within two business days.

Question 5

What types of trips does DaCapo Travel offer?

Accepted Answer

We offer tailor-made trips, group programs, incentives, and individual travel experiences. As a DMC, we specialize in Austria, Tyrol, and the surrounding area.

Question 6

Are all trips organized by DaCapo Travel itself?

Accepted Answer

No. In addition to our own DMC trips, we also offer programs from external organizers. These are marked accordingly in the online shop.

Question 7

Who are these trips suitable for?

Accepted Answer

Our trips are aimed exclusively at B2B partner such as travel agencies, tour operators, agencies and companies.

Question 8

Can trips also be organized exclusively or privately?

Accepted Answer

Yes. Many of our programs can be planned and implemented exclusively—tailored individually to the target group, occasion, and budget.

Question 9

What is a travel design studio?

Accepted Answer

A travel design studio develops trips individually, creatively, and conceptually—with a focus on quality, attention to detail, and experience design, rather than standard products.

Question 10

Does DaCapo Travel collaborate with external partners?

Accepted Answer

Yes. We work with carefully selected regional and international partners to ensure the highest quality standards.

Question 11

Is DaCapo Travel a tour operator?

Accepted Answer

Yes, we act as the tour operator and DMC for certain trips. In addition, we act as a platform and cooperation partner for external tour operators.

Question 12

How can I contact DaCapo Travel?

Accepted Answer

You can reach us at any time by email at shop@dacapo.travel or via the contact form on our website.

Frequently Asked Questions

Answers to our customers’ most frequently asked questions.

FAQ

Questions about travel bookings (online shop)

Questions about the trips

General questions